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CrowdStrike Falcon is a powerful cybersecurity platform that provides real-time endpoint protection against malware, ransomware, and other cyber threats. If you are looking to download and install CrowdStrike Falcon on your Windows device, the process is simple, but it requires a few important steps.

Here’s a detailed step-by-step guide on how to download and install CrowdStrike on a Windows machine.

Step 1: Confirm Prerequisites for Installing CrowdStrike on Windows

Before downloading and installing the CrowdStrike Falcon sensor on your Windows system, ensure your machine meets the following prerequisites:

  1. Operating System Compatibility: CrowdStrike Falcon supports most modern versions of Windows, including:

    • Windows 7 (SP1) and later
    • Windows 10 (Home, Pro, and Enterprise)
    • Windows Server 2016 and later

  2. Administrator Privileges: You need administrator access to install CrowdStrike Falcon on your Windows machine. Ensure you have the necessary credentials to install software.

  3. Internet Connection: An active internet connection is required to download the Falcon sensor, as well as for it to communicate with CrowdStrike’s cloud servers for real-time protection and updates.

Step 2: Obtain the CrowdStrike Installer

CrowdStrike Falcon is not available for public download from the official website unless you have an active CrowdStrike account or your organization uses the service. Here’s how you can obtain the installer:

2.1 Contact Your IT Department

If your organization uses CrowdStrike, your IT department will likely provide the Falcon installer. They may offer you the download link or an installer package via internal distribution methods. Make sure to reach out to your IT team to get the correct installer and any necessary activation credentials (like a customer ID or activation key).

2.2 Download from the CrowdStrike Console (For Admins)

If you have access to the CrowdStrike Falcon console as an administrator, you can directly download the installer by following these steps:

  1. Log in to your CrowdStrike Falcon Console using your administrator credentials.
  2. Navigate to the Sensor Downloads section, which can typically be found under the Configuration or Sensors tab.
  3. Select the correct installer for Windows. For most users, this will be a .exe or .msi installer.
  4. Click Download to download the CrowdStrike Falcon sensor installer package for Windows.

Step 3: Download the Falcon Sensor Installer

After obtaining the installer from your IT team or the CrowdStrike console, you can download it to your Windows machine. You may be provided with a direct .exe or .msi installer file.

3.1 Using a Web Browser

If you received a download link via email or your CrowdStrike administrator, you can simply click the link to download the installer to your machine. The file will likely be downloaded to your Downloads folder.

3.2 Using Command Line Tools (Optional)

Alternatively, if you prefer to use command-line tools, you can download the installer using a utility like curl or wget from a terminal or PowerShell window. The syntax for the command will depend on the specific download URL provided by your IT department.

For example, you could use:

This will download the installer to your current working directory.

Step 4: Install the CrowdStrike Falcon Sensor

After downloading the installer, you can proceed with installing the Falcon sensor on your Windows machine.

4.1 Run the Installer

  1. Open the Downloads folder (or wherever the installer file was saved).
  2. Double-click the installer file (typically named crowdstrike-falcon-sensor.exe or similar).
  3. If prompted by User Account Control (UAC), click Yes to allow the installer to make changes to your system.

4.2 Follow the Installation Wizard

Once the installer launches, follow the on-screen instructions to complete the installation:

  1. Welcome Screen: The installer will welcome you to the installation process. Click Next.
  2. License Agreement: You’ll be asked to review and accept the End-User License Agreement (EULA). Click I Agree to continue.
  3. Installation Destination: The installer will prompt you to choose the installation directory. You can leave it as the default location or select a different folder. For most users, the default is fine.
  4. Start Installation: Click Install to begin the installation process. The installation will run automatically, and it may take a few minutes.

4.3 Complete the Installation

After installation, you will see a confirmation screen that the installation was successful. Click Finish to exit the installer.

Step 5: Verify the Installation

Once the installation is complete, you should verify that the CrowdStrike Falcon sensor is running properly on your Windows machine.

5.1 Check the System Tray Icon

After installation, you should see a CrowdStrike Falcon icon in your system tray (bottom-right corner of the screen). This indicates that the Falcon sensor is active and providing protection.

5.2 Check the Falcon Service

To ensure that the CrowdStrike Falcon sensor is running in the background, you can verify the service status in Task Manager:

  1. Press Ctrl + Shift + Esc to open Task Manager.
  2. Go to the Processes tab and look for CrowdStrike Falcon or falcon-sensor in the list of running processes. If it’s listed, it means the sensor is running.

Alternatively, you can check the status of the Falcon service by running the following command in Command Prompt:

This command will show the configuration of the CrowdStrike service, indicating whether it is active.

5.3 Check the Logs

CrowdStrike Falcon maintains logs that can help you verify if the sensor is functioning correctly. To access the logs:

  1. Navigate to the *C:\ProgramData\CrowdStrike* directory.
  2. Look for the falcon-sensor.log file.
  3. You can open the log file with any text editor (like Notepad) to check for any errors or confirm that the sensor is active.

Step 6: Register the Falcon Sensor

In some cases, you will need to register the Falcon sensor with your organization’s CrowdStrike account to activate it. If this is required, follow these steps:

6.1 Using the Command Line

  1. Open Command Prompt as an administrator (right-click the Start menu and select Command Prompt (Admin)).

  2. Use the following command to register the Falcon sensor:

    Replace <Customer_ID> with the customer ID or activation key provided by your IT department.

  3. After running this command, the sensor will be registered with the CrowdStrike cloud.

6.2 Verify Registration

You can verify that the registration was successful by running:

This command will display the registered Customer ID for confirmation.

Step 7: Update the CrowdStrike Falcon Sensor

To ensure you have the latest protection, you should keep the Falcon sensor updated. The sensor will typically update automatically in the background, but you can manually check for updates.

  1. Open the CrowdStrike Falcon application from the system tray.
  2. Look for any available updates and allow them to install automatically.

Alternatively, you can run an update from the command line:

Step 8: Troubleshooting

If you encounter issues during installation or after installing CrowdStrike Falcon, here are some common troubleshooting steps:

  1. Installation Issues: If the installer does not run, ensure that you are logged in as an administrator. You may also need to temporarily disable other security software that could be blocking the installation.
  2. No Icon in System Tray: If the Falcon icon is missing from the system tray, try restarting your computer. You can also check Task Manager to see if the Falcon service is running.
  3. Registration Problems: If the registration process fails, double-check the customer ID or activation key you were provided. Contact your IT department for assistance if needed.
  4. Service Not Running: If the Falcon service isn’t running, try restarting your machine or manually starting the service through the Services application in Windows.

Conclusion

Downloading and installing CrowdStrike on Windows is a straightforward process, provided you have the necessary installer and credentials. After installation, the Falcon sensor will work in the background to provide continuous protection against a variety of cyber threats. Make sure to keep the software updated and verify that the sensor is running properly to maintain the highest level of security for your Windows device.

If you encounter any issues, reach out to your IT department or CrowdStrike support for further assistance.