For Contact Crowdstrike Support Click On the Below Link:

👉https://crowdstrike.com/support

CrowdStrike does not generally provide a direct customer service phone number for the public. Instead, they focus on offering support through various online channels, such as their Support Portal, email, and live chat options. However, for enterprise customers or those with premium service plans, phone support may be available as part of their service agreement.

If you’re looking to contact CrowdStrike customer support, here’s what you can do:

1. Access the CrowdStrike Support Portal

The primary way to reach out to CrowdStrike for help is through their Support Portal, which provides a variety of tools for managing your support needs.

Steps to Access the Support Portal:

  • Visit the Support Portal: Go to the official CrowdStrike support portal at .
  • Log in to Your Account: To access the full range of resources and services, you’ll need to log in with your CrowdStrike account. If you don't have one, ask your organization’s administrator to provide login credentials.
  • Submit a Support Ticket: Once logged in, you can submit a support ticket for any issues you’re facing. The support team will respond promptly to help resolve the issue.
  • Live Chat Support: CrowdStrike offers live chat support within the portal, which connects you with a customer support agent for real-time troubleshooting.

2. Email CrowdStrike Support

If you prefer to use email to contact CrowdStrike customer support, you can reach them at:

  • Email Address:

When emailing, be sure to include as much detail as possible about your issue, including:

  • A clear description of the problem.
  • Any error messages you’ve received.
  • The version of CrowdStrike you are using and your operating system.
  • Any steps you’ve already taken to resolve the issue.

This will help the support team assist you more efficiently.

3. Phone Support for Enterprise Customers

CrowdStrike offers phone support as part of its enterprise support packages. If your organization has a premium service plan with CrowdStrike, you may have access to phone support as part of your Service Level Agreement (SLA).

How to Access Phone Support (Enterprise Users):

  1. Contact Your Account Manager: If you’re part of an enterprise-level agreement, you should have a dedicated account manager or customer success representative. They can provide you with the contact details, including any dedicated phone support numbers.

  2. Service-Level Agreement (SLA): Review your SLA to see whether phone support is part of your package. Your SLA will also specify response times and available channels for support.

  3. Dedicated Support Number: If phone support is included in your SLA, your account manager will provide you with the appropriate phone number to reach CrowdStrike support.

4. Contact CrowdStrike via Social Media

Although social media is not a direct support channel for troubleshooting, you can reach out to CrowdStrike’s official social media accounts for updates, announcements, or to escalate issues.

  • Twitter: @CrowdStrike
  • LinkedIn: CrowdStrike Official Page
  • Facebook: CrowdStrike Official Page

These channels are mostly used for general inquiries or to get attention on major issues, but they may not provide immediate technical support.

5. CrowdStrike Knowledge Base and Community

CrowdStrike also has a Knowledge Base and a community forum that can help answer many of your questions without needing to contact customer support. These resources provide helpful guides, troubleshooting steps, and solutions for common problems.

  • Knowledge Base: Search for articles and FAQs to troubleshoot issues.
  • CrowdStrike Community: Engage with other users and experts in the forum to get insights and solutions to your problems.

Conclusion

While CrowdStrike doesn’t offer a general customer service phone number, there are several ways to get support. The best way to resolve technical issues or get assistance is through their Support Portal, where you can submit tickets or use chat support. If you’re an enterprise customer, you can contact your account manager for direct phone support if it’s included in your service agreement.

By using these support channels, you’ll be able to get the help you need and ensure that your CrowdStrike Falcon endpoint protection is working properly.